Reelate Privacy Policy
Last Updated: January 18, 2026
This Privacy Policy explains how Reelate (“Reelate,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Reelate mobile application and related services (collectively, the “Services”).
Reelate is a social movie and TV discovery app. The Services allow users to create profiles, rate and review movies/TV, follow other users, view a social feed, build watchlists and lists, discover content via recommendations, and interact with moderated user-generated content. We may also offer “where to watch” links that connect you to third-party streaming or purchase options.
If you do not agree with this Privacy Policy, please do not use the Services.
Quick Summary (Plain English)
We collect information you provide (like your email, username, profile details, and the content you post such as reviews and lists).
We collect some information automatically (like device information, app usage, and crash logs) to keep the app running and improve it.
Social features mean some information is visible to others (like your profile and reviews), depending on your settings and how the Services work.
We share information with service providers (like cloud hosting, authentication, and analytics vendors) and in limited situations (like legal compliance and safety).
Outbound “where to watch” links go to third parties. Those third parties may collect information directly from you.
You have choices and rights, including accessing, correcting, deleting, or exporting certain information.
1) Who We Are (Controller) and Scope
This Privacy Policy applies to information processed by Reelate in connection with the Services.
Company: Reelate LLC
Contact Email: help@reelate.app
2) Information We Collect
We collect information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.
A. Information You Provide
Account and profile information
Phone Number
Username / handle
Display name
Profile photo and optional profile details you choose to add (e.g., bio, favorites)
User-generated content (“UGC”)
Ratings, reviews, comments, lists, watchlists, and other content you post
Any text, images, or other media you choose to submit (if applicable)
Timestamps associated with your content and actions
Social information
Followers/following relationships
Interactions such as likes, replies, reposts, or similar features (if available)
Blocks, mutes, and other preference settings (if available)
Communications and support
Messages you send to support
Information you include when reporting a problem or abuse
Surveys, feedback, or beta-test communications (if you participate)
Subscription or purchase information (if offered)
If you purchase a subscription through the Apple App Store or Google Play, those platforms process your payment information. We typically receive limited information such as your subscription status, product tier, and purchase/renewal dates.
If we offer web-based payments in the future (e.g., via a payment processor), the payment processor generally collects your payment details; we receive transaction confirmations and billing metadata.
B. Information Collected Automatically
Device and app information
Device type, operating system, app version, language settings, and time zone
Device identifiers (such as advertising ID where permitted, or other device/app identifiers)
IP address and approximate location derived from IP (e.g., city/region level)
Usage and diagnostics
App activity such as screens viewed, features used, searches performed, clicks/taps, and referral paths within the app
Performance data, crash logs, and error reports
Log data and security-related events (e.g., to prevent fraud and abuse)
Push notifications
Push notification tokens needed to deliver notifications (and related delivery metadata)
Note: We do not access your phone contacts, photos, microphone, or precise GPS location unless the app explicitly asks you and you grant permission. If a future feature requires additional permissions, we will explain what is collected and why at the time you enable it.
C. Information From Third Parties
We may receive information from:
Service providers we use to operate the Services (e.g., analytics, crash reporting, cloud hosting).
Content and availability providers that supply movie/TV metadata and “where to watch” availability information. This is typically data about titles, not about you.
Affiliate/referral partners that may provide reporting about link performance and conversions (often in aggregated form and/or with limited identifiers).
3) How We Use Information
We use information to operate, improve, and secure the Services, including to:
Provide and operate the Services
Create and manage accounts and profiles
Enable social features (following, feeds, interactions)
Display your content and activity within the app
Provide discovery, search, watchlists, and lists
Personalize and recommend content
Recommend movies/shows and creators
Rank content and tailor your feed based on your activity and preferences
Moderation, safety, and enforcement
Detect, investigate, and prevent spam, fraud, harassment, and abuse
Review reports and enforce our rules (including content moderation decisions)
Maintain platform integrity and protect user safety
Communications
Send service-related messages (e.g., security alerts, important updates)
Send push notifications and lifecycle messages (you can control notifications in device settings and, where available, in-app settings)
Send marketing communications where permitted by law (you can opt out anytime via unsubscribe links or settings where available)
Analytics and product improvement
Understand how the app is used
Measure feature performance
Debug, fix crashes, and improve reliability
Affiliate links and partnerships
Track “where to watch” link clicks and campaign attribution
Measure link performance, prevent fraud, and reconcile affiliate reporting
Legal, compliance, and business operations
Comply with laws and regulations
Respond to lawful requests
Protect our rights and the rights of users
Support mergers, acquisitions, or other business transactions (see Section 6)
4) Social Features and What Others Can See
Reelate is a social platform. Depending on your settings and how the Services work:
Your username, display name, profile photo, bio, and other profile information may be visible to other users.
Content you post—such as reviews, ratings, lists, and watchlists—may be visible to other users.
Your social connections and interactions (e.g., followers/following, likes, comments) may be visible to others.
Control tip: Where available, you can manage privacy settings in the app (for example, controlling who can view certain activity). If a control is not available in your version of the app, the feature may be public or shared with others by design.
5) “Where to Watch” Links, Third-Party Links, and Affiliate Tracking
The Services may include outbound links (for example, “where to watch” buttons) that take you to third-party websites or apps.
Third parties may collect information directly from you when you visit their sites (including IP address, device/browser info, and cookies if you use a web browser).
We may record that you clicked an outbound link and may include an affiliate/referral identifier so we can attribute referrals, measure performance, and prevent fraud.
We do not control third-party privacy practices. We recommend reviewing the privacy policies of any third-party site you visit.
6) How We Share Information
We share information in the following situations:
A. With Service Providers (Processors)
We use vendors to help us operate the Services. These vendors may process information on our behalf for purposes such as:
Cloud hosting, databases, storage, and authentication (e.g., Firebase/Google Cloud services)
Push notification delivery
Analytics and product instrumentation
Crash reporting and performance monitoring
Customer support tools
These providers are authorized to use personal information only as needed to provide services to us and must protect it under applicable contractual obligations.
B. With Other Users (Social Sharing)
We share information with other users as part of the Services (see Section 4).
C. With Partners (Affiliate/Sponsored Content)
We may share limited information with affiliate/referral partners to measure link performance and prevent fraud (often via referral identifiers and aggregated reporting).
If we offer sponsored content or creator partnerships in the future, we may share aggregated performance metrics (e.g., impressions, clicks) and will label sponsored content where required.
D. For Legal, Safety, and Security Purposes
We may disclose information if we believe it is reasonably necessary to:
Comply with law, regulation, legal process, or a lawful government request
Protect the safety, rights, and property of Reelate, our users, or the public
Detect, prevent, or address fraud, security, or technical issues
E. Business Transfers
If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, information may be transferred as part of that transaction. We will provide notice if required by law.
7) Analytics, Advertising, and “Tracking” (Including Apple Requirements)
We use analytics and diagnostic tools to understand usage and improve the Services.
Interest-based advertising and “tracking”:
At this time, we do not sell personal information and do not share personal information for cross-context behavioral advertising unless we clearly disclose it and provide required choices.
If we introduce interest-based advertising or ad measurement that qualifies as “tracking” under Apple’s policies, we will request permission where required (e.g., via AppTrackingTransparency on iOS) and update this Privacy Policy and our in-app disclosures accordingly.
8) Data Retention
We retain information for as long as necessary to provide the Services and for legitimate business or legal purposes.
Typical retention examples:
Account/profile data: retained until you delete your account (or we delete it after extended inactivity, if applicable).
User-generated content: retained until you delete it or delete your account, subject to operational needs (e.g., content may remain visible if you shared it publicly and deletion is not technically possible without impacting others, but we will aim to remove or anonymize it where feasible).
Backups: information may remain in backups for a limited period after deletion.
Logs and security records: retained for a limited period (often weeks to months) to maintain security, prevent fraud, and troubleshoot.
Aggregated/de-identified analytics: may be retained longer.
9) How We Protect Information
We use reasonable administrative, technical, and organizational measures to protect information, including access controls and security practices designed to reduce risk. However, no system is 100% secure, and we cannot guarantee absolute security.
10) International Users and Cross-Border Transfers
We are primarily based in the United States and may process and store information in the United States or other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction.
Where required, we take steps to provide appropriate safeguards for cross-border data transfers.
11) Your Choices and Controls
Depending on your location and the Services available, you may be able to:
Access and update your profile within the app
Delete content you posted (e.g., reviews/lists) within the app where available
Delete your account
You may be able to delete your account from within the app settings; if not available, contact help@reelate.app for assistance.
Control notifications
You can disable push notifications through your device settings and, where available, within the app.
Opt out of marketing emails
Use the unsubscribe link in the email or contact help@reelate.app.
12) Your Privacy Rights (General)
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Request a copy (portability/export) of certain information
Object to or restrict certain processing (in some jurisdictions)
To exercise these rights, contact us at help@reelate.app.
We may need to verify your identity before fulfilling a request. If you authorize an agent to submit a request on your behalf, we may require proof of authorization as permitted by law.
13) Notice to California Residents (CCPA/CPRA)
This section applies to California residents and supplements the rest of this Privacy Policy.
A. Categories of Personal Information We Collect
In the last 12 months, we may have collected the following categories (as defined by California law):
Identifiers: email, username, device identifiers, IP address
Customer records information: profile information you choose to provide
Internet or other electronic network activity: app usage events, interactions, diagnostics
Geolocation data: approximate location derived from IP address
User-generated content: reviews, ratings, lists, comments, and related metadata
Inferences: recommendations and personalization signals derived from your activity (e.g., preferences)
B. Purposes for Collection/Use
We collect and use personal information for the purposes described in Section 3 (including providing the Services, personalization, moderation/safety, analytics, communications, and affiliate attribution).
C. Categories of Third Parties We Share With
We may share personal information with:
Service providers (cloud hosting, authentication, analytics, crash reporting, support tools)
Affiliate/referral partners (limited and/or aggregated reporting)
Other users (as part of social features)
Legal/safety recipients as required
D. “Sale” and “Sharing”
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising at this time. If that changes, we will provide required notices and opt-out rights.
E. Your California Rights
You may have the right to:
Know what personal information we collected, used, disclosed, and shared
Request deletion of personal information (subject to exceptions)
Correct inaccurate personal information
Opt out of “sale” or “sharing” if applicable
Not be discriminated against for exercising your rights
To submit a request, email help@reelate.app or use our request form: [Insert DSAR Link].
14) Other U.S. State Privacy Rights
If you live in a U.S. state with a privacy law that applies to you (such as Colorado, Connecticut, Virginia, and others), you may have rights similar to those described above, including access, deletion, correction, and portability, and in some cases the right to opt out of targeted advertising and profiling.
To exercise these rights, contact help@reelate.app.
15) European Economic Area (EEA), United Kingdom, and Switzerland (GDPR-Style Disclosures)
If you are located in the EEA, UK, or Switzerland, the following may apply:
A. Legal Bases for Processing
We process personal information under one or more of these legal bases:
Contract: to provide the Services you request
Legitimate interests: to operate, secure, and improve the Services (e.g., fraud prevention, moderation, analytics)
Consent: where required (e.g., certain marketing communications or permissions)
Legal obligation: to comply with applicable laws
B. Your Rights
You may have the right to:
Access, correct, delete, or port your data
Object to or restrict certain processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with your local data protection authority
To exercise rights, contact help@reelate.app.
C. Automated Recommendations / Profiling
We may use automated systems to personalize content and recommendations (for example, based on your activity and preferences). You can manage certain personalization settings where available.
16) Children’s Privacy
Reelate is not directed to children under 13 (or the minimum age required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at help@reelate.app, and we will take appropriate steps to delete it.
(If you prefer an 18+ policy, replace this section and ensure your onboarding and enforcement align.)
17) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date and, if changes are material, we will provide additional notice (such as an in-app notice).
18) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Email: help@reelate.app
19) How to Request, Review, Update, or Delete Your Data
You can:
Update certain information in the app (profile/settings)
Delete certain content in the app where available
Request account deletion and other privacy requests by emailing help@reelate.app
We will respond within the timeframe required by applicable law (typically within 30–45 days depending on your location and request type).